![]() ![]() ![]() Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, CDs and original accessories in manufacturer packaging for a successful return pick-up. Brands -HP, Lenovo, AMD, Intel, Seagate, Crucial Replacement for defective products, products with quality issues cannot be provided if the brand has not confirmed the same through a letter/email. If the product is confirmed as defective by the brand then customer needs to get letter/email confirming the same and submit to Amazon customer service to seek replacement. In case of defective, product quality related issues for brands listed below, customer will be required to approach the brands’ customer service center and seek resolution. This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged or different item delivered to you. So, now we should be able to launch Putty and change it to COM3 and it should work.Tablets (new and certified refurbished) 7 Days Replacement Now, we see that Cisco serial driver is in use. Then Select “Let me pick from a list of device drivers on my computer” So, after a lot of troubleshooting I found that you need to update the driver to a locally install one, and when you do that Cisco’s driver will pop up. Great, then I tried to console to that port – and it would not work. So to walk through, after the install/reboot I connected the cable – Went into device manager to see what com port it was associated to. The problem comes in after the reboot – Windows will use the Windows USB driver, and not the Cisco one. Then install according to the computer, and then reboot. So first we have to install the USB driver this can be downloaded from, using your CCO account. Today I did some research and got it working – I was just missing a small part, but thought I would write up the steps to try and help someone else. When I attempted to use it I first installed the USB driver provided by Cisco, everything seemed to work, but I could not open the com port. Its been around a long time, but I always have my normal console laying around and just use that. The other day I needed to use the the blue mini-USB console cable that Cisco will now send. ![]()
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